11am to 11pm Weekdays + check in Saturday morning and Sunday
Times may vary during the weekend. Just send thru your inquiries and we'll be sure to assist.
Your Support System
I have designed the support system so that you can get the type of support you need for the problems you are trying to overcome at any time throughout the recruitment & preparation process.
Elite Coaching - Support
1. Elite On-Boarding Quickstart call - The first thing you need to do is book your on-boarding call. On the call we will get you orientated with all the tools, frameworks, coaching and features you have can access and how to best use them. I run 2 calls most weeks so you can always come back and refresh yourself if need be, there is an opportunity to ask questions on this call and this will be where we start your personal roadmap.
2. SMS Support - sms support is my priority support channel, it is checked first thing in the morning and throughout the day as it's designed to solve more pressing issues for you when you are in the Elite Firefighter Accelerator program.
COACHING
1. Weekly Coaching sessions - Register for coaching each week with my team of experts to get 1-1 help with the specific issues that are holding you back.
2. Success Mentoring - Book a mentoring session when you need to get unstuck or keep up your momentum.
3. Mindset Coaching - I have Australia's leading mindset coach on the team to help you get in the right frame of mind so you can get yourself in the top 1%. I have her come in most months to work with you if you want or need that extra level of mental support
4. 1 on 1 Extra Coaching - Book in here to get concentrated coaching and turbocharge your results asap. This is particularly useful when you have a test coming up soon.
5. System Support - if you are having any trouble with using the tools and software you have access to or you really need a bit of a freshen up on how to use any of the tech you can book a zoom session support call for this. Please only book this once you have done your on-boarding call
Firefighter Accelerator Membership - Support
1. On-Boarding Quickstart call - The first thing you need to do is book your on-boarding call, On the call you will get orientated with all the tools, frameworks and features you have access to and how to best use them.
2. Chat support - manned most days from 11am to 11pm. You can use the simple bot to get to the type of help you need then you can transfer to live chat for anything more tricky
3. Phone - you can call us at any time and request a call back if you need to talk to us about a specific problem you are having that cannot be resolved through sms, chat, coaching or email 0282948990
4. System Support - if you are having any trouble with using the tools and software you have access to or you really need a bit of a freshen up on how to use any of the tech you can book a zoom session support call for this. Please only book this once you have done your on-boarding call.